Shipping policy
SHIPPING & DELIVERY POLICY
Free UK Standard Delivery – Orders £30 & Over
Spend £30 or more and receive FREE UK Standard Delivery.
Standard UK Delivery – £3.99
Standard UK Delivery orders should arrive within 3–5 working days, and deliveries are made Monday to Friday by Royal Mail.
Please be aware that delivery times may be slightly longer during busy periods.
Next Working Day Delivery – £11.45
Order before 12:30pm Monday–Friday for delivery the next working day.
Orders placed on weekends or UK bank holidays will be processed on the next available working day.
Next Working Day Delivery may not be available to all UK postcodes. Available delivery options will be shown at checkout.
Order Processing
We aim to process and dispatch orders as quickly as possible.
Once your order has been dispatched, you will receive a dispatch confirmation email. Where tracking is available, your email will include the relevant tracking information.
If you have a Bellveri account, you may also be able to view your order information by signing into your account.
Delivery Address
Please ensure that your delivery address is complete and accurate before submitting your order.
Incorrect or incomplete address information may cause delays or prevent successful delivery.
If you notice an error after placing your order, please contact sales@bellveri.com as soon as possible. We will try to help, but we cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
Order Changes & Cancellations
We process orders as quickly as possible, so there may only be a short period in which an order can be changed or cancelled.
If you need to make a change or cancel an order, contact sales@bellveri.com as soon as possible.
If your order has already been dispatched, we may be unable to change or cancel it. Where applicable, you can return eligible items in accordance with our Return & Refund Policy.
Delayed Orders
Delivery dates and timeframes are estimates unless expressly stated otherwise.
If your order has not arrived within the expected timeframe, please check any tracking information provided and contact us at sales@bellveri.com if you require assistance.
We will help investigate the delivery with the carrier where appropriate.
Lost or Missing Parcels
If you believe your parcel has been lost or has not been delivered, please contact sales@bellveri.com with your order number.
We will investigate the delivery with the carrier and advise you of the next steps.
Nothing in this policy affects your statutory rights.
Delivery Restrictions
We currently deliver to UK addresses only and do not offer international delivery.
Some delivery services, including Next Working Day Delivery, may be unavailable for certain UK postcodes. Available options will be displayed at checkout.
Contact Us
If you have any questions about your order or delivery, please contact:
Bellveri
Email: sales@bellveri.com